Refund and Returns

Return Policy girardmaster

Easy Returns at GirardMaster
At GirardMaster, we want you to be completely satisfied with your luxury watch. If for any reason you are not happy with your purchase, our return policy is designed to make the return process as easy as possible.

  1. Return Period: You may return any unworn watch within 30 days of receiving your order. All returned items must be in their original condition, with all tags and packaging intact.

  2. Return Process: To initiate a return, please contact us at info@girardmaster.com. We will provide you with a return authorization number and detailed instructions for returning your item.

  3. Refunds: Once we receive your returned watch, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

  4. Exchanges: If you would like to exchange your watch for a different model or style, please follow the return process and place a new order for the desired item.

  5. Non-Returnable Items: Customized watches and gift cards are non-returnable and non-refundable.

If you have any questions regarding our return policy, please contact our customer service team at Hotline: (763) 425-5003. We appreciate your understanding and thank you for choosing GirardMaster!